Legal notice
Last updated: November 9, 2026
Information pursuant to Section 5 of the German Digital Services Act (DDG).
Provider
Company: KAPOK JAPAN株式会社
Business Address: KAPOK JAPAN株式会社, 565-0842, Ōsaka 吹田市 千里山東1-7-18, Japan
Represented by: FukaiKisho
Contact
Telephone: 08071058538
Email: service@kapok-knot.com
Additional contact details are available in our contact information policy.
External Links
The respective third-party providers are responsible for the content of external websites linked from this website.
Japan Specified Commercial Transactions Act Disclosure
Legal Business Name: KAPOK JAPAN
Business Address: 5650842, 大阪府 吹田市 千里山東1丁目7-18, パレフタバビル3階, Japan
Head of Operations: 喜翔 深井
Statement Descriptor: KAPOK JAPAN株式会社 / カポックジャパン / KAPOK JAPAN
Support Email Address: service@kapok-knot.com
Support Phone Number: 08071058538
Price: See each product page for price.
Additional Fees: See checkout page for all additional fees.
Exchanges, Returns and Cancellations: Refund policy
Delivery Times: Shipping policy
Accepted Payment Methods: American Express, Apple Pay, Bancontact, Google Pay, JCB, MB WAY, Mastercard, Shop Pay, Visa, iDEAL | Wero
Payment Period
- American Express: Your card is authorized when you place your order. We charge it at checkout, before delivery.
- Apple Pay: Payments made with a card follow the timing stated for the enabled card brands in this section.
- Bancontact: Complete and authorize payment during checkout, before delivery.
- Google Pay: Payments made with a card follow the timing stated for the enabled card brands in this section.
- JCB: Your card is authorized when you place your order. We charge it at checkout, before delivery.
- MB WAY: Complete and authorize payment during checkout, before delivery.
- Mastercard: Your card is authorized when you place your order. We charge it at checkout, before delivery.
- Shop Pay: The payment timing follows the payment method you select in Shop Pay, as described in this section.
- Visa: Your card is authorized when you place your order. We charge it at checkout, before delivery.
- iDEAL | Wero: Complete and authorize payment during checkout, before delivery.
Additional contact details are available in our contact information policy.